Refund Policy

We want you to feel confident shopping with Prime Patch.

Returns

If you're not satisfied, you may request a return within 30 days of delivery. To be eligible:

• Items must be unused, unopened, and in original packaging

• Proof of purchase is required

Refunds

Once we receive and inspect your return:

• Approved refunds are issued to your original payment method

• Processing typically takes 5–10 business days depending on your bank

Non-Returnable Items

For safety and hygiene reasons, we cannot accept returns on:

• Opened or used patches

• Final sale items

• Gift cards

Damaged or Incorrect Orders

If your item arrives damaged, defective, or incorrect, we’ll make it right.
Email info@buyprimepatch.com within 7 days of delivery with:

• Your order number

• A photo of the issue
  We’ll send a replacement or refund.